Technical support is provided in warranty and after the warranty period, subject to support and maintenance contract.
EMAIL NEWSLETTER. Ibis will replace your worn clevis or lower pivot bushings free of charge to the original owner for the life of the product.
Under no circumstance are the costs of shipping to or from Ibis covered by these warranties.Should your Ibis product be involved in a crash or other non-warranty situation, Ibis Cycles will make replacement parts available at a minimum charge to the original owner for the life of the product. Ibis Cycles does this at its sole discretion and reserves the right to refuse this offer.Frames manufactured before January 1, 2016, will be covered by this warranty for a period of 3 years for the original owner.
In no event shall Ibis Cycles be held responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. Ibis frames and complete bikes are available from retailers all over the world.Take the damaged bike or product into your dealer, along with your proof of purchase.
Okay?
Ibis frames and complete bikes are available from retailers all over the world.Send an email to warranty@ with a clear photo of the issue; serial number of the product; description of the damage; and proof of purchase. We are able to provide 1st and 2nd line support for all software and standard hardware support, for all systems offered in our portfolio.
GLOBAL HQ. The costs of disassembly, reassembly or repair of any attached components are not covered by this warranty and are the responsibility of the original owner.
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BUSHING REPLACEMENT WARRANTY. Call Us. Email Us.
Good!The above limited warranties do not cover normal wear and tear, nor does it apply to damage that is the result of blatant abuse, neglect, improper assembly, improper maintenance, alteration, misuse, or heat damage (watch that exhaust pipe). Want to stay up to date on all things Ibis?
Bushings and o-rings are covered under this warranty. The costs of disassembly, reassembly or repair of any attached components are not covered by this warranty and are the responsibility of the original owner. In no event shall Ibis Cycles be held responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory.