Toronto is currently the only city in Canada to boast a freestanding Chanel store. Hands down the best Vetiver fragrance ever fashioned. A week to the day after the order was placed, the goods arrived, nicely packaged at the time they said it would come. The content on this website is protected by the copyrights of Retail Insider Media Ltd. or the copyrights of third parties and used by agreement. What a stroke of pure genius. First they asked me all pictures of documents, defects, etc., I send everything, and it is already 2 weeks, and no more answer from them. Really surprised and disappointed for such a big companyA majority of my makeup and skincare is from Chanel. The Yorkville Avenue building includes a ground floor that is about 4,100 square feet, a second level spanning about 3,000 square feet, and there’s a non-retail basement providing Chanel an additional 1,450 square feet. I am also obsessed with vetiver. Not really a proper explanation. Such bad customer service. It’s an absolute tarnish on the Chanel brand, consumers should be able to expect the same level of quality service associated with the boutiques. Money is taken from my bank account. I emailed 4 of their press team and also no reply.

I compared it to my sister’s authentic version, and both of us couldn’t spot any difference. I purchased beautiful sunglasses as a birthday gift for myself. It was extremely difficult and instead of asking you in one go we went through 10 separate questions until i really couldnt be bothered. I asked to be put through to someone who could and was told their wasn’t anyone I could talk to, who could look up my order!

Just received my order on time & they had wrapped the gift up, amazing, so pleased, will definitely order online again, well done & thank you first class serviceI placed an order for my wife's birthday on May 28th. I only wish they sold other items online like a few competitors :)Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! As a client for years, i am extremely disappointed. 24 friends. It opens with a dry and smoky vetiver and a touch of tobacco. No only the service is not at all helpful, if you ever get a tiny problem with their item, they will consistantly find excuses and even blame it on the clients. 98 Yorkville Avenue M5R 1B9, Toronto, Ontario View this address in Google Maps – new window +1 416-925-2577. 246 reviews. Doormen and valet parking staff greeted shoppers to the new store, which is currently the only standalone location for Chanel in Canada. (second floor ready-to-wear salon -- this room can be closed off to become a private shopping suite, or to host a private event) (second floor ready-to-wear salon) (looking towards the stairway on the ground floor) (second floor dressing room) Email: insider@retail-insider.com | Advertising Inquiries: advertising@retail-insider.com(Another look at the impressive stairway sculpture) (Another second floor dressing room) Canada's Most Read Online Retail Industry Publication(Ground floor Shoe salon)  Chanel boutiques.

No confirmation email came and then I read all the reviews. It took 4 weeks for an email reply when I queried whether it was fraudulent. I'm going to break down … Zack P. Toronto, ON. See below for more photos of Toronto's new Chanel flagship. (Ground Floor accessories) The flagship features two levels of retail space totaling about “600 square metres”, according to a press release.